19 articles in this Topic
- How long does delivery take?
- Shipping Fees
- My order indicates a failed delivery attempt - What steps should I take?
- What actions should I take if I'm absent during the planned delivery of my order?
- My rug is marked as delivered, but I haven't received it. What steps should I follow?
- Shipping Locations
20 articles in this Topic
- Guide to Cleaning Rugs.
- Stain Management for Rugs
- Pile Flattening/Durability/Warranty/Wear
- Hand-Made/Jute/Sisal Rugs Disclaimer
- Pile shedding (Fluff) for Wool and Shaggy Rugs.
- Sprouting: Long Thread Issues in Shaggy Rugs.
- Ensuring your rug lies flat.
7 articles in this Topic
- I have entered the incorrect address, what should I do?
- My rug arrived damaged during shipping; how should I address this?
- Can I cancel my order once it's been placed?
- I've noticed an item is missing from my order. What should I do?
- I received the wrong item in my order; how should I handle it?
- I've canceled my order; when will I get my refund?
- I have not received an order confirmation email
12 articles in this Topic
- What's the best way to reach out to you?
- When are your business hours?
- Do you have a telephone number?
- is it possible to visit a Rug Love store or showroom?
- Do you offer product samples?
- I contacted you via social media
15 articles in this Topic
- 14 Day "Price Match Promise"
- Is it possible to receive a refund for the difference if the price has changed after I placed my order?
- Why is my discount code not working?
- Am I able to apply multiple discount or promo codes?
- When will my credit card be charged?
- Is my information secure when making an online purchase with Rug Love?
- What should I do if my payment was declined?
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