We offer a pre-order service for any rug that is currently not in stock. This is beneficial for the best-selling rugs that tend to sell out very quickly once back in stock. Pre Order and reserve yours now.
Usually, there will be an "approx due date" displayed against a pre-ordered product. We were the 1st UK rug store to use pre-order due dates for your convenience
Please note these due dates are the same for all UK rug stores as we all use the same suppliers, Therefore no rug retailer will have a pre-ordered item any sooner than us.
These due dates are subject to change beyond our control - We update our website daily with the latest due dates from our suppliers, Please check the product you have ordered on our website for the latest due date. All pre-orders are automatically dispatched as soon as they are back in stock. if you are not happy to wait for a pre order we would recommend you wait until it is back in stock before placing your order.
Should you prefer not to wait for a pre-order - You can cancel the order via your account or order status page to receive a full refund automatically.