I'm missing an item from my order, what do I do?

We're sorry there's an item missing from your order. Before contacting our Customer Care team, we recommend checking the following:

  • We may have sent your items in separate parcels so please check your account to see if any items are still outstanding.
  • You can also check if your order has been split into more than one dispatch/delivery by logging into your account.
  • The item/s you ordered may have been a pre-order with an approx due date.

If none of the above resolve the issue please contact us

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