Can I cancel my order once it's been placed?

Yes, you have the autonomy to cancel your order without reaching out to us. Simply use the link in your order confirmation email for a hassle-free cancellation and an instant full refund.

If your order confirmation page displays a 'Cancel/Edit' button next to your order, you're still in time to cancel. However, if the 'Cancel' option isn't visible, it means your order has already been dispatched. In such scenarios, please follow our standard return procedure.

Please avoid making duplicate orders; contact us for address changes or other amendments.

For any questions or concerns please contact us at hello@ruglove.co.uk. We promise to address all inquiries within 3 hours during business hours.

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