What does "approximate due date" signify? For rugs on pre-order, an "approximate due date" is usually shown on our site. This is updated hourly based on the most recent information from our suppliers. For the most up-to-date details, check the specific rug page on our website.
Keep in mind that this due date indicates when our supplier anticipates new stock. Add our standard delivery time to this date for an estimated arrival.
We strive for accuracy with these dates, but they are estimations. Hence, your order might arrive a bit earlier, right on time, or a little later than stated. Monitor your order's journey via the provided tracking. All UK rug retailers use these same due dates. If you'd rather not wait for a pre-ordered item or if there's an unforeseen delay, go to your order confirmation page, where you have the option to cancel and receive a full refund.