What does "approx due date" signify?

What does "approximate due date" signify? For rugs on pre-order, an "approximate due date" is usually shown on our site. This is updated hourly based on the most recent information from our suppliers. For the most up-to-date details, check the specific rug page on our website.

Keep in mind that this due date indicates when our supplier anticipates new stock. Add our standard delivery time to this date for an estimated arrival.

We strive for accuracy with these dates, but they are estimations. Hence, your order might arrive a bit earlier, right on time, or a little later than stated. Monitor your order's journey via the provided tracking. All UK rug retailers use these same due dates. If you'd rather not wait for a pre-ordered item or if there's an unforeseen delay, go to your order confirmation page, where you have the option to cancel and receive a full refund.

Once your pre-ordered item is back in stock, we will automatically ship it to you. There's no need to reach out to us. Kindly allow for our standard dispatch and delivery times.

It's not unusual for pre-order due dates to fluctuate before the stock arrives. While we consistently update and display the most current date we have available, if you think these potential date changes might be frustrating for you, we suggest refraining from pre-ordering. Instead, you may want to wait until the item is back in stock before placing your order.

Last Unit: From time to time, you might decide to place an order for a product that is marked as "Last One." on the product page. This designation is authentic and comes directly from the manufacturer, indicating that it's the final available unit. While we strive to secure this item for you, there is the occasional situation where, once a product reaches its last unit, it may become sold out or unavailable. This circumstance only applies to items we've labeled as "Last One." We kindly ask you to consider this possibility when purchasing with this prefix, as there's a chance it may not be accessible. If, in the rare event, the last unit becomes unavailable, we will promptly reach out to you. We will provide you with the option of either a refund or inform you about when the next batch of stock is expected. It's important to note that the stock status and stock due dates are consistent across all UK retailers since we all rely on the same suppliers

For any questions or concerns please contact us at hello@ruglove.co.uk. We promise to address all inquiries within 3 hours during business hours.