All our communications are conducted via email. Like many modern online retailers, we've found email to be the most effective means of communication, ensuring clarity and minimizing misunderstandings. As a result, we've chosen to move away from telephone communications. To get in touch with us:
- Drop us an email at hello@ruglove.co.uk.
- Use the "Contact Us" link located at the base of our help center.
- Respond to any existing email from us, such as your order confirmation.
We're committed to replying to all emails within 3 hours during standard business hours.