Misc
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What's the best way to reach out to you?
All our communications are conducted via email. Like many modern online retailers, we've found email to be the most effective means of communication, ensuring clarity and minimizing misunderstandings. As a result, we've chosen to move away from telephone communications. To get in touch with us: ... -
We operate from 9 am to 5 pm, Monday to Friday, excluding public holidays. Rest assured, we'll respond to your queries within 3 hours during these times.
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Do you have a telephone number?
All our communications are conducted via email. Like many modern online retailers, we've found email to be the most effective means of communication, ensuring clarity and minimizing misunderstandings. As a result, we've chosen to move away from telephone communications. To get in touch with us: ... -
is it possible to visit a Rug Love store or showroom?
Rug Love operates exclusively online; thus, we don't have a physical showroom or store for visits. -
Regrettably, we don't offer product samples. Given our vast online-only rug collection, it's not feasible for us to maintain samples of every item in stock. If you're keen on matching colors or seeing the product firsthand, we suggest buying from a rug store with brick-and-mortar locations for an...
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The Defining Issue of our Time We're thrilled to announce that Rug Love is the first UK Rug Store to introduce a Carbon Neutral Shipping Option. You can join the fight against climate change by shopping at Rug Love. Discover "Unloved" at Rug Love. Within the industry, we were the first to init...
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I contacted you via social media
I reached out to you on Social Media. Please note that we don't continuously monitor our social media accounts. For a more immediate response to your inquiries, we encourage you to email us. We guarantee replies to emails within 3 hours during regular business hours. You can reach us at hello@rug... -
How much time does it typically take to receive a reply from Rug Love?
We operate from 9 am to 5 pm, Monday to Friday, excluding public holidays. Rest assured, we'll respond to your queries within 3 hours during these times. -
Do you collaborate on Instagram?
At the moment, we aren't pursuing any Instagram collaborations. However, when we're open to new partnerships, we'll update our Instagram bio accordingly. -
Looking for reviews on Rug Love? Check out our verified photo reviews from over 1,000 satisfied customers and explore their style choices using the following link: Shop the Looks on Rug Love Also, see our 5-star rating on Trustpilot at the link below: View Rug Love on Trustpilot"
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How do I correctly measure my space for the perfect rug?
Wondering how to accurately measure your room for the ideal rug? One handy method is to lay newspaper on the floor, adjusting it to the size you desire. Once you've got it right, simply measure the newspaper-covered area and choose the closest rug size from the options available. Typically, rugs... -
Discover More About Rug Love. For a deeper insight into Rug Love, please explore the following page: https://www.ruglove.co.uk/pages/about-us