Product & Stock
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How to clean a Rug / Rug Care Guide
Want to rejuvenate your rug and give it a new lease of life? Sometimes a light clean doesn’t do the job so a deep clean is in order. Where do you start? Don’t worry, take a look below for a guide on how to help you get your rug flourishing again no matter what room it’s in. Shake or vacuum your ... -
A common characteristic of all wool & genuine sheepskin rugs is shedding, this is when the fibers come away from the rug. This is a natural and common feature of wool rugs, not a manufacturing fault. Shedding: All wool rugs will shed. Shedding will subside over time, depending on traffic and ...
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Why does my rug have an oily feel?
Any man-made rug that is oil-based can feel slightly oily to touch when new. This is completely normal and not a fault. This should wear off after a few weeks. -
I have seen a rug I like on your instagram
If you have seen a rug you would like on our Instagram page, you can find it via the below link. We are the 1st Rug Store with a Shoppable Insta! https://www.ruglove.co.uk/pages/shop-the-look -
Due to the way rugs are packaged and stored you may notice that when you unroll your rug there are lines or crease marks running across the width of it. The weight of the rolled up rug falls on the bottom of the rug causing pressure marks/lines. On some rugs, there may only be one of these marks ...
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We do not offer any custom or bespoke rug sizes. We only offer the sizes displayed on our website.
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Do you offer a cleaning and restoration service?
No sorry, we do not currently offer these services. -
Your Genuine Sheepskin is a natural product and if looked after properly you will be able to enjoy the comfort and softness for many years. Sheepskin fibers stick together and flatten down while traveling and packed. After receiving your rug give it a good shake outside to awaken the lift the woo...
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Our rugs are stored rolled up in their plastic wrapping to ensure they stay in brand-new condition. Because when they are stored they are stacked on top of each other they can sometimes get a bit flattened when they are rolled up. This means that they will not lay completely flat in the first few...
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Our Handmade & 100% Jute rugs are made by hand as such they will have imperfections known as ‘Abrash’ which means a natural and variable change in colour, yarn, stitching & texture that occurs in hand-made rugs along with some natural fiber loss. It gives the rug life and character and en...
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HOW TO CLEAN AN OUTDOOR RUG You may be wondering if outdoor rugs are easy to clean. The good news is, keeping your outdoor patio rug looking new is simple. In fact, indoor/outdoor rugs are the easiest type of rug to clean because they are made from synthetic materials that are made to handle lot...
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Some of our rugs are also susceptible to ‘Pile Shading’, especially those that have a shiny or velvety pile Pile Shading is a term in the rug and carpet industry that refers to marks caused by certain areas of the pile running in a different direction, meaning that it reflects light differently. ...
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Some rugs due to the way they are woven are prone to what is known in the rug industry as sprouting or pilling. This is where some strands/threads of the pile appear to be longer than the rest of the pile. When this happens all you need to do is trim any longer strands with a pair of sharp scisso...
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You should clean spills immediately. NEVER rub a spill. Blot liquids with a dry absorbent cloth or white paper towel. Some stains may be cleaned with a very mild clear detergent and lukewarm water or a good carpet shampoo. Avoid excessive moisture or wetting when cleaning the stain. Dry the rug o...