Rug Love proudly introduces the original "Price Match Promise" in the rug industry! You won’t get it cheaper. Full stop.
We're proud of our competitive pricing, standing out as one of the best-value online rug retailers. If you find a better price elsewhere, we stand unique and are the only rug store that offers an automated price match feature. Just submit your request on any product page.
We promise to match the price of any product against that of any other online or physical retailer, including matching discount codes.
Before You Buy: How to Request a Price Match
- Submit on any product page or simply email the link of the competing product to hello@ruglove.co.uk.
- Let our dedicated team know the product and the price you'd like us to match, and we'll handle the rest.
- Good news! We also offer price matches up to 14 days after your purchase.
Already Made a Purchase? Here’s How to Get a Price Match If you spot the same item at a lower price elsewhere within 14 days of your purchase from us, we'll refund you the difference.
- For online purchases, simply email the link to hello@ruglove.co.uk with your order number, and we'll process the refund of the difference.
Price Promise Terms and Conditions:
- We will match any price from other UK retailers, including those with offer-code discounts.
- The product's price must be offered under identical terms, and we should be able to verify the price and stock status.
- The competing product must have the same model number as ours and be in new condition.
- Both our company and the competitor must have the product in stock and available for delivery.
- We do not match prices from competitors' trades, memberships, or 3rd party marketplace sellers such as Amazon and eBay.
- Our Price Match Promise is entirely at our discretion. If we determine that matching a price would result in a loss, we reserve the right to decline the price match.