My order status is still ‘processing’, when will it be shipped?

If the status of your order is showing as 'processing', it means that one of the following:

  1. We are getting your order ready to be sent to you
  2. Your order is a pre-order with an approx due date

You'll receive another email when we send your order to you, which will include a tracking link.

Please allow 5 working days after we have dispatched your order - We usually find 99% of orders do turn up with the customer within this time frame.

UPS Contact Number - 0345 787 7877
Parcel Force Contact Number - 0345 774 0740

Need to get in touch?

Not finding what you're looking for? Contact us now